Terms and Conditions

Website Terms and Conditions of Use

1. Presentation and definitions

This website is owned, maintained, and operated by GRS MIDIA DIGITAL LTDA . This document lists the terms and conditions that must be observed by enterprise and by Users (as defined below) when using the Website, its tools, and features. GRS MIDIA provides access to and use of the Website to any Users. For the purposes of these Terms and Conditions of Use and the Policies, the terms below shall have the following meanings:

2. Rules for using the Site

The User undertakes to use the Website in compliance with and observing these Terms and Conditions of Use, as well as current legislation, customs, and public order. Therefore, the User agrees not to:

  1. Harm the rights of third parties, regardless of their nature, at any time, including during the use of the Site;
  2. Perform acts that limit or prevent access and use of the Site, under appropriate conditions, by other Users;
  3. Unlawfully access the Site or third party information systems related to the Site or the GRS MEDIA by any means or form;
  4. Disseminate programs or viruses that may cause damage of any nature, including to equipment and systems of the GRS MEDIA or third parties;
  5. Use mechanisms other than those expressly enabled or recommended on the Site to obtain information, content and services;
  6. Perform any acts that in any way may imply any harm or damage to GRS MEDIA or to other Users;
  7. Access programming areas of the Site, databases or any other set of information that is outside the public or restricted areas of the Site;
  8. Perform or allow reverse engineering, translate, modify, alter the language, compile, decompile, modify, reproduce, rent, sublease, disclose, transmit, distribute, use or otherwise dispose of the Site or the tools and functionalities made available therein by any means or form, including in a way that violates the rights of GRS MIDIA (including Intellectual Property of GRS MIDIA ) and/or third parties;
  9. Engage in or participate in any act that constitutes a violation of any right of the GRS MIDIA (including Intellectual Property of GRS MIDIA ) or third parties or any applicable law, or act in any way or form that may contribute to such violation;
  10. Interfere with the security of or commit misuses against the Site or any system resource, network or service connected to or that can be accessed through the Site, and you must access the Site only for lawful and authorized purposes;
  11. Use the GRS MIDIA domain to create links or shortcuts to be made available in unsolicited emails (spam messages) or on third-party websites or the User's own website, or to carry out any type of action that may harm GRS MIDIA or third parties;
  12. Use automated data collection and selection applications to carry out mass operations or for any purposes, or to collect and transfer any data that may be extracted from the Site for unauthorized or illegal purposes,
  13. Use the Site's tools and features to disseminate messages unrelated to the Site or the Site's purposes, including messages of a racist, ethnic, political, religious, cultural or derogatory, defamatory and/or slanderous nature towards any person or social group.
  14. THE GRS MEDIA may, at its sole discretion, block, restrict, disable or prevent any User's access to the Site, in whole or in part, without prior notice, whenever inappropriate User conduct is detected, without prejudice to any administrative, extrajudicial and judicial measures it deems appropriate.

3. Personal data, privacy and security

GRS MEDIA has a specific policy regulating the collection, storage, and use of personal data, as well as its security: Privacy and Security Policy. This specific policy is an integral part of these Terms and Conditions of Use.

4. Inventory

For reasons beyond GRS MIDIA 's control, products may be temporarily unavailable due to specific circumstances, seasonality, or supply chain issues. GRS MIDIA is committed to making every effort to maintain the availability of as many items as possible. In the event of a purchase of a product that is unavailable in stock due to a failure in updating the Website, GRS MIDIA will contact the Customer with a view to immediately resolving the problem, either by refunding the amount paid or by determining to wait for the product to become available.

5. Promotions

THE GRS MEDIA may, at any time, for purely commercial reasons and at its sole discretion, create and maintain promotional campaigns, offering certain products at prices lower than those usually charged or with the incidence of discounts.

Promotions will not be cumulative and may be limited:

  1. To a certain quantity of products on sale;
  2. At a certain period of time.

6. Delivery

GRS MEDIA undertakes to deliver, through the Telegraph Postal Service (“Correios”) or another carrier, all orders placed on its Websites. Our company does not guarantee delivery dates and/or times. Furthermore, deliveries will not be made on Saturdays, Sundays, and/or holidays. If there is any delay in the delivery of our products, please contact our customer service center.

The User expressly agrees that orders must be delivered within a period of up to 45 business days, depending on the operations of the Post Office.

If the address provided by the customer at the time of shipping is incorrect and the package is returned to GRS MIDIA may charge the customer for shipping costs to resend the order.

7. Warranty

All products purchased from the company during the coverage period are covered against manufacturing defects, unless the products are supported by the manufacturer. However, the defect must be reported within the timeframe established at the time of purchase.

Any product returned due to a defect will first undergo a technical analysis to verify the defect, for a period of up to 30 (thirty) days, as provided for in article 18 of the Consumer Protection Code. If the technical assistance report finds that there is no defect in the product, or that the defect was caused by misuse by the customer, GRS MIDIA will resend the same product to the customer's address, exempting itself from the obligation to exchange and the shipping costs generated by this resending.

The warranty does not cover:

  1. Defect due to improper handling or poor installation;
  2. Improper use, recklessness or negligence;
  3. Repair or replacement of parts due to natural wear and tear or periodic replacement during the product's lifetime;
  4. Loss or damage caused by force majeure or unforeseeable circumstances;
  5. GRS MEDIA is not responsible for damages caused by third parties, for issues or elements beyond the reach, control or interference of the parties; suitability of the product purchased by the customer for a specific purpose, purpose or use chosen by the customer.

8. Responsibilities

GRS MEDIA makes every effort to inform, serve, and protect the User. The User is solely responsible for using the Website, its tools, and features. Under no circumstances will GRS MIDIA or its directors, representatives, agents, employees, partners, partners or service providers shall be held liable for any consequential, indirect, punitive or expiatory damages, lost profits or other monetary losses related to any claim, lawsuit or other proceeding taken in relation to the use of the Site, its content, features and/or tools. In particular, GRS MIDIA is excluded from liability. on the following circumstances, among others:

  1. Damages and losses that the User may experience due to the unavailability or partial functioning of the Website and/or all or some of its services, information, content, functionality and/or tools, as well as due to the incorrectness or inaccuracy of any of these elements;
  2. Damages and losses that the User may experience on websites accessible through links included on the Website;
  3. Price differences between the items available on the Website and those displayed for sale on other GRS MIDIA websites, or any company within the GRS MIDIA economic group;
  4. Damages and losses that the User may experience as a result of using the Site in violation of these Terms and Conditions of Use or the Policies, customs or public order;
  5. Damages and losses that the User may experience as a result of failures on the Website, including those resulting from failures in the system, server or network connection, or even malicious interactions such as viruses, software that may damage the equipment or access information on the User's equipment;
  6. Damages and losses that the User may experience as a result of distortions that the images of the products may present, highlighting the merely illustrative nature of such images; among others.

9. Links to other websites

The Website may contain links to third-party websites, which are inserted solely for the User's convenience. The inclusion of such links does not imply any connection, monitoring, or responsibility on the part of GRS MIDIA. about the websites, their contents, or their owners. Access to websites linked to such links is not governed by these Terms and Conditions of Use and is not protected by the Policies.

GRS MEDIA recommends that the User consult the terms and conditions of use established by each website linked to the links inserted on the Site.

GRS MEDIA shall not be responsible, directly or indirectly, for any damages or losses caused by or related to the use of any information, content, goods or services made available on the Site or on any third-party website accessed through the links provided on the Site.

10. Intellectual Property Rights

Trademarks . The User is not authorized to use, in any form or under any pretext, the Trademarks, their partial or complete reproductions, or their imitations, regardless of the intended use. The User undertakes not to contest the validity of any Trademark or any other distinctive sign filed or registered by GRS MEDIA or by any companies linked to it, in any form, in Brazil or abroad. The User undertakes to refrain from making any use of the Trademarks or their variations (including misspellings or phonetic variations) as a domain name or part of a domain name or in any company name, of any type or nature, by any means or form, including through the creation of domain names or emails. All other trademarks, product names, or company names appearing on the website are the exclusive property of their respective owners.

Content Ownership . All content on the Site - including the domain name, programs, databases, files, texts, photos, layouts, headers and other elements - was created, developed or assigned to GRS MIDIA , is owned by GRS MIDIA or licensed to it and is protected by Brazilian laws and international treaties that deal with intellectual property rights.

Prohibition of Use . By accessing the Website, the User attests to respecting the existence and extent of GRS MIDIA 's Intellectual Property rights, as well as all third-party rights used, in any capacity, on the Website or that may be made available on the Website. Access to the Website and its regular use by the User does not grant any right or prerogative over any Intellectual Property, Trademark, or other content inserted therein. The use, exploitation, imitation, or reproduction, in whole or in part, of any content without the prior written authorization of GRS MIDIA is prohibited. The creation of any derivative works of any GRS MIDIA Intellectual Property is also prohibited. without the prior written authorization of GRS MIDIA . The User is expressly prohibited from reproducing, distributing, modifying, displaying, and creating derivative works or any other form of use of any Intellectual Property or other content of this Site and the materials published on or through the Site. Users who violate the prohibitions contained in intellectual property legislation and these Terms and Conditions of Use will be held civilly and criminally liable for any violations committed. GRS MIDIA does not grant any authorization related to the content of the Website for any purpose. The User assumes all and any responsibility for the improper use of any Intellectual Property or Trademarks of GRS MIDIA. or third parties, whether civil or criminal. The photos and images used on the Site may not reflect their original size or the current state of the scene reproduced, and are merely illustrative.

Content submitted by the Customer . By submitting any content to the Site, the Customer retains ownership of their rights to said content (texts, videos, images, audio, among others), assigning to GRS MIDIA a free, irrevocable, worldwide and non-exclusive license to reproduce, modify, translate and display, by any means or form, including on the Website, further declaring that the Customer is the holder of all rights related to said content.

11. Validity

These Terms and Conditions of Use and Policies are valid for an indefinite period and will remain in effect while the Website is active. The applicable wording is that of the update immediately prior to access or purchase. Likewise, access to and use of the Website and the resources it offers are, in principle, valid for an indefinite period, at the sole discretion of GRS MIDIA . GRS MIDIA reserves, however, the right to suspend and/or cancel, unilaterally and at any time, access to the Site or some of its parts or some of its resources, without prior notice.

12. Updates to these Terms and Conditions

GRS MEDIA reserves the right to change, modify, update, delete, add any terms of the document, without prior notice and with immediate effect from its publication.

13. Miscellaneous

Partial applicability . If GRS MIDIA If GRS MIDIA is unable to enforce or comply with any clause or condition contained in these Terms and Conditions of Use or the Policies, this fact will not constitute a waiver, tolerance, or novation of that clause or condition of these Terms and Conditions of Use or any Policy. If any clause or condition contained in these Terms and Conditions of Use or the Policies is declared unenforceable, in whole or in part, such unenforceability will not affect the remaining clauses of the Terms and Conditions of Use and the Policies. In this case, GRS MIDIA will make the necessary adaptations so that they reflect, as closely as possible, the terms of the provision declared unenforceable.

Act of God and Force Majeure : Neither Party shall be liable to the other for any failure to comply with or untimely performance of an obligation under the Policies or these Terms and Conditions of Use caused by acts of God or force majeure, for as long as their consequences persist. Principle of respect for Customers and Users. GRS MIDIA has as a principle of its operations in physical and virtual environments respect for the User, always acting in accordance with the provisions of the Consumer Protection and Defense Code (Federal Law No. 8078/90), the Internet Civil Framework (Federal Law No. 12965/14) and other regulations regarding the sale of products in an electronic environment.